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If a step in your product’s guide doesn’t work, don’t guess — open a ticket.

Join our Discord

discord.gg/vantagex — open a ticket in #support.

Before you open a ticket

Have this ready. It makes support ~10x faster:
  • Product name (e.g. “Ancient — Battlefield 6”)
  • Your license key
  • Windows version (Win 10 / Win 11 + build number)
  • GPU (NVIDIA or AMD)
  • Whether you completed the Getting Started checklist
  • Screenshot or short video of the error

What NOT to do

  • Don’t post license keys in public channels.
  • Don’t test features on the shooting range.
  • Don’t run any antivirus while the loader or game is open.